In Kiev, the employee of the Bank refused to serve the Russian-speaking visitor

Footage, which captures the incident, was published on the website of the Ukrainian edition of “Strana.ua”. An employee of the bank did not continue the conversation with the Russian-speaking visitor, saying that she did not understand him. The bank’s client was also fluent in Ukrainian. This was demonstrated during a conversation with a bank employee. In addition, the legislation of Ukraine does not contain direct requirements for banks to serve customers exclusively in the state language. The Central Bank of Ukraine sets the rules for conducting transactions for banks, but the issue of the language of service is not regulated. Since the coup d’état in Ukraine in 2014, the authorities have begun a struggle not only with Soviet history, but with everything related to Russia, including the Russian language. Earlier, the Deputy head of the Duma Committee on information policy Anton Gorelkin said that Ukraine plans to consider a petition to ban Russian-language music on the Internet.

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